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At ENTRUST, data is the backbone of everything we do. Our Data Solutions team tackles challenges across the utility operations spectrum, understanding that operational needs are constantly evolving, data is continuously collected, and leaders always need answers. 

If your data foundation isn’t solid, anything built on top will be unreliable, critical operational decisions may be erroneous, and the expected return on investment in data and systems will not be realized.

In this campaign, our experts will share their experiences on the impact that data can provide to utilities. We’ll discuss steps you can take to build a solid foundation, starting with fundamentals like data improvement and quality. We’ll also highlight how to leverage that data into operational and decision-making gold.

Why is Data Quality So Critical?

With more information collected and entered into databases and operation systems, each transaction will impact your organization positively or negatively based on the integrity of the data. 

Poor data quality costs U.S. businesses trillions annually in lost revenue, additional expenses, and rework. Legacy system migrations and conversions can also highlight every flaw, sometimes tanking initiatives until quality improves. Poor quality can leave a lasting impact on your organization’s ability to leverage and extract value out of the data and systems. It can hinder decision-making and can lead to costly mistakes and compromise safety. 

At ENTRUST, we understand the unique challenges utilities face and how proper data quality benefits all facets of operations. 

The ENTRUST Approach to Data Improvement

Our team provides comprehensive data improvement services, recognizing that accurate and reliable data is crucial for operational efficiency and strategic decision-making. The advantages of outsourcing your data improvement needs to us:

• Technical Expertise: Access to specialized knowledge and skills. Our team of experts stays ahead of the latest industry trends and technologies to provide you with technical solutions to all your data improvement questions and needs.
• Scalability: Flexible solutions that grow with your business. Whether you’re expanding operations or dealing with seasonal or temporary data surges, our scalable services adapt to your needs to reduce your backlog.
• Risk Mitigation: Reduced risk of data errors and inconsistencies. Our rigorous quality control processes, advanced tools and individualized predictive workflow creation minimize the chances of data errors and inconsistencies, ensuring your data’s reliability. Staying ahead of bad data not only safeguards your data but also enhances its value, enabling better analytics and insights.
• Personalized Solutions: Services designed to meet your specific operational needs. We understand that no two businesses are alike, and we tailor our services to align with your unique requirements and objectives, including customized data improvement workflows to help you streamline processes, reduce manual effort, and enhance data accuracy, providing solutions that fit seamlessly into your operations. 
• Cost-Effectiveness: Efficient use of resources, saving you time and money. By outsourcing, you can avoid the costs associated with hiring and training in-house staff, while benefiting from our expertise and efficiency. This also eliminates the need to pay for individualized software licensing and other specialized infrastructure costs.

No Industry is Immune to Data Issues

Our Data Solutions group focuses on data and IT solutions across all utilities, specifically electric, gas, and telecommunications. Data improvement is a universal need.

Aaron Novak, a Data Solutions Project Manager, has seen the positive impacts of data improvements firsthand. 

“We’ve assisted several customers in updating their electric GIS systems with new job information. Overall, this improves field operations in making daily routines more efficient, reduces cost as a whole, improves general asset and data management, which in turn enhances collaboration with other business units and stakeholders. Not to mention it’s going to help with regulatory compliance and safety. So, in general, maintaining a detailed data system is extremely valuable and I would encourage all operators to do so.”

Brad Oleson has also seen how simple data quality improvements can directly impact network analysis and save money. As a Project Manager within the Data Solutions group, one of Brad’s projects focused on updating data and producing more accurate high consequence area results than previous analysis. 

“On our HCA and Class Location team, members of our team are performing HCA reviews to determine if certain portions of lines can be removed as an HCA based on a closer examination of the data. Our team has assisted in deferring or reducing maintenance on lines based on HCA removals, to the tune of a $500 million for one client.”

Let Us Help Your Data

In a series of blogs and posts, the ENTRUST Data Solutions team will explore data quality concepts and a holistic approach to building integrity and trust in your organization’s data. 

Join us at the 2025 Spring Gas Conference in Charlotte, NC, and the 2025 American Gas Association Operations Conference in Denver, CO, to hear more about these services and stay tuned for additional topics like Data Improvement for Gas Utilities, Roadmapping Your Mega Rule Program, Hydraulic and Electric Network Modeling, and Rupture Mitigation Valve analysis!

Partnering with ENTRUST allows you to focus on running your business while we take care of your data. Our services ensure your data remains a valuable asset, driving informed decision-making and operational success. We’re committed to helping you navigate challenges while maintaining high-quality data. 

Let us help you achieve greater efficiency and cost savings through our expert data improvement services.

Looking to learn more about EN Data Solutions? Check out their page here.

Mikaela TLM

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